"We've been fortunate to see and hear many iconic speaking figures over the years, from authors, nurses, physicians, entertainers and philanthropists. Bruce Himelstein truly wowed attendees, so much so, that they wanted to speak with him following the event to bring him to their hospital and take a photo together. Bruce has a gift for connecting with the audience, sharing his expertise in a way that attendees can learn to instill the best customer service, including the art of anticipation, within their workforce and the health care industry. Regardless of your role, whether it be clinical, non-clinical, executive leadership, hospital trustee or outside of health care...Bruce’s message is applicable and will resonate for years to come."
- Meredith Kenyon, Vice President of Workforce and Education at Missouri Hospital Association -